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Allen County Child Support Enforcement Agency
200 West Market Street
PO Box 1589
Lima, Ohio 45801

Phone:
419-224-7133
800-224-7133
Fax:
419-222-6135

 

Customer Call Center (CCC)


The Allen County CSEA has a CCC in the Lima office. During business hours, the CCC is staffed by child support workers.

  • When calling in to the CCC during business hours, you will speak with a professional staff member who will assist you with your questions and/or concerns about your case.

  • When calling the CCC after business hours you must leave your name, social security number and a return phone number. Your call will be returned within 48 hours.

  • Calls will not be transferred to caseworkers.

  • The CCC is not allowed to discuss your case with anyone but the Obligor or Obligee without receiving prior written consent. (The consent must be notarized)

  • The CCC will not discuss any tax refund information or payment information.



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