Terms & Definitions
What CSEA Does Not Do
Obligor Responsibilities
Obligee Responsibilities
Rights and Responsibilities
Payment Information
E-Quick Pay
Wage Withholding Order
DL Suspension
Tax Intercept
Motion for Contempt
Medical Insurance
Interstate Cases
Public Assistance
Customer Call Center
Contact Information
County Home Page
Contact Us

Allen County Child Support Enforcement Agency
200 West Market Street
PO Box 1589
Lima, Ohio 45801



Tips for Protecting Your e-QuickPay Account
and Your Personal Information

Protect your Ohio e-QuickPay card and PIN.

  • Do not give your card to anyone.

  • Do not share your PIN with anyone.

  • Choose a PIN you can remember without having to write it down.

  • Never write your PIN on your e-QuickPay card.

  • Never carry anything with you that has your PIN written on it.

Protect your personal financial information.

  • Be suspicious of phone or e-mail requests for financial information.

  • Do not provide personal information over the phone, mail, or Internet unless you trust the source.

  • The Office of Child Support, e-QuickPay Customer Service, or ACS EPPICard Processing will not contact you asking for personal information, such as your e-QuickPay accoutn number or PIN.

  • Be careful about which websites you visit.

  • If you complete financial transactions with your PC on the internet, only use a secure connection.

An internet address for a secure site will begin with "https":

The "closed lock" symbol in the status bar of your browser will appear; this
means the connection is secure.

Report transaction activity is not yours

  • Call e-QuickPay Customer Service (at 1-800-503-1283) if you suspect fraud or if you have transactions on your Ohio e-QuickPay account that are not yours.

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